Company Name : Grameenphone
No. of Vacancies : N/A
Job Description / Responsibility
Job Nature
- Organization Name: Inbound Contact Center, Customer Service, Commercial
- Provide one-stop quality Customer Service over phone to ensure positive customer experience
- Proactively aware/inform customers regarding GP products/service
- Sale through inbound and outbound contacts
- Capture customer insights and escalate critical issues / complaints and provide timely feedback
- Maintain targeted KPI on a regular basis
- Serve customers with helping attitude to play a significant role in customer satisfaction, retention and acquisition to enhance Grameenphone brand image.
Job Nature