Saturday, September 22, 2012

Customer Manager (Part-Time)

Company Name : Grameenphone

No. of Vacancies :  N/A

Job Description / Responsibility
  • Organization Name: Inbound Contact Center, Customer Service, Commercial
  • Provide one-stop quality Customer Service over phone to ensure positive customer experience
  • Proactively aware/inform customers regarding GP products/service
  • Sale through inbound and outbound contacts
  • Capture customer insights and escalate critical issues / complaints and provide timely feedback
  • Maintain targeted KPI on a regular basis
  • Serve customers with helping attitude to play a significant role in customer satisfaction, retention and acquisition to enhance Grameenphone brand image.

Job Nature 

Part Time

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