Customer Manager (Part-Time)

Company Name : Grameenphone

No. of Vacancies :  N/A

Job Description / Responsibility

• Organization Name: Inbound Contact Center, Customer Service, Commercial
• Provide one-stop quality Customer Service over phone to ensure positive customer experience
• Proactively aware/inform customers regarding GP products/service
• Sale through inbound and outbound contacts
• Capture customer insights and escalate critical issues / complaints and provide timely feedback
• Maintain targeted KPI on a regular basis
• Serve customers with helping attitude to play a significant role in customer satisfaction, retention and acquisition to enhance Grameenphone brand image.

Job Nature 

Part Time

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